Refund Policy
Last updated: November 8, 2026
The short version
The Time Capsule Museum tickets are refundable for up to 5 days after you book. Tickets to our other workshops are refundable up to 5 days before the workshop. Every ticket is transferable any time, and always refunded in full if we cancel.
Details
- The Time Capsule Museum, within 5 days of booking: full refund, no questions asked. Email us or reply to your confirmation email.
- Other workshops, more than 5 days before the workshop: full refund, no questions asked.
- After that: no cash refund, but you can transfer your ticket to a friend or carry the value to a future Open Invite event.
- We cancel: automatic full refund to your original payment method within 5–10 business days.
- We reschedule: your ticket carries over; if the new date doesn't work, request a full refund within 14 days of the announcement.
- Rain: outdoor events run rain or shine. If rain is forecast for the day, we email everyone a week before to confirm either way, and if we call it off you get a full refund.
How to request a refund
Email hello@openinviteto.ca from the address you used at checkout, with the event name in the subject line. Refunds are processed through Stripe to the original payment method.